Our Mission

The mission of Heartland Family Service is to strengthen individuals and families in our community through education, counseling, and support services. Founded in Omaha in 1875, Heartland Family Service connects with more than 54,000 individuals of all ages each year from more than 15 locations in east central Nebraska and southwest Iowa. Our 50 programs provide critical human services to the individuals and families who ultimately shape the future of our community in the following focus areas: Child & Family Well-Being, Counseling & Prevention, and Housing, Safety, & Financial Stability.


Agency Facts and Figures

• Our profession is Social Work-professional, compassionate, systems-oriented helping services
• We are a private agency, not a government agency
• Non-profit, 501(c)(3) organization
• Non-sectarian, not affiliated with a religious organization
• Achieves the mission through the efforts of 459 staff; 398 volunteers, and 1,539 generous donors
• A reputation for quality programs, conscientious management, and excellent customer service
• Accredited by the Council on Accreditation since 1984


Learn about our Culture of Inclusion

Client Rights Brochure


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