Housing, Safety, & Financial Stability

The Heartland Family Service Homeless Services programs provide housing assistance and support services to individuals and families experiencing homelessness. Our Homeless Services programs use a Housing First and Trauma Informed Care approach. Our programs focus on helping participants to quickly obtain permanent housing and provide support services to maintain housing.

Contact: HomelessServices@HeartlandFamilyservice.org

Domestic Violence/Sexual Assault

Domestic Violence/Sexual Assault

Comprehensive services for individuals and families include:

  • 24-hour crisis line: 800-523-3666
  • Advocacy
  • Community education
  • Crisis counseling
  • Safe Haven emergency shelter
  • Therapy
  • Transitional housing
  • Support groups for women and men

OUTREACH GROUPS

CHOOSING NON-VIOLENCE GROUP
The Choosing Non-Violence group is for men who have abused their intimate partner. Most participants are court-ordered to this 36-week course. The goal of the group is to help participants identify abusive behaviors and learn new ones in order to have a healthy relationship.

MUJERES Y VALORES (Women and Values Group)
This group was started in 2002 by therapist Sister Jan Mengenhauser and several Latina women in response to the high demand of Latina women seeking help to heal from domestic violence. This six-week group is offered twice a year and facilitated by Latina women in the community. It’s free to attend and child care is offered during the group session.

VOICES WITHOUT VIOLENCE GROUP
This support group is offered to program participants in the shelter and survivors in the community once a week, in a confidential location to increase safety. A group for children is offered at the same time and location in an effort to eliminate the barrier of child care for the adults attending group.

WOMEN’S TURNING POINTS GROUP
This 17-week educational group recognizes that a woman’s path to using violence is fundamentally different than a man’s use of violence and, therefore, requires a different path to non-violence. The group is designed for women who have been abused, or those who struggle against on-going abuse, and have turned to using violence against their intimate partner. This is a closed group and all participants must complete the intake process before attending.

Homeless Prevention

Homeless Prevention

The Pottawattamie County Homeless Link (PCHL) Case Management provides short-term support services (one to three months) and financial assistance to low-income Pottawattamie County residents at imminent risk of losing their housing (within 14 days). The goal of these services is to help prevent homelessness.

To apply for services, contact (712) 309-0016.

Rapid Rehousing

Rapid Rehousing

These programs provide temporary housing relocation and stabilization services and financial assistance for one to 12 months. To be eligible, individuals must be literally homeless (living in a shelter or on the streets). Referrals are accepted through the community’s coordinated entry system.

Heartland Housing Opportunities

To be eligible, an individual must be literally homeless and living in Pottawattamie County, Iowa or Douglas and Sarpy counties in Nebraska.

Heartland Housing Passages

To be eligible, individuals must be 18-24 years of age and literally homeless and living in Pottawattamie County, Iowa and Douglas and Sarpy counties in Nebraska. Some openings are reserved for former wards of the state.

Pottawattamie County Homeless Link (PCHL) Rapid Rehousing

To be eligible, individuals must literally homeless and living in Pottawattamie County, Iowa.

Heartland Housing Connections

To be eligible, individuals must be literally homeless and living in Pottawattamie County in Iowa and Douglas and Sarpy counties in Nebraska. The program provides intensive support services to individuals with high-service needs.

Permanent Supportive Housing

Permanent Supportive Housing

The following programs provide long-term financial assistance and supportive services for individuals and families who are experiencing long-term homelessness with one or more disabilities, such as mental health, substance abuse, or a physical disability. To be eligible, individuals must be literally homeless (living in a shelter or on the streets) and have disability. Referrals are accepted through the community’s coordinated entry system.

Heartland Housing Beginnings

To be eligible, individuals must be ages 18-24 who are literally homeless, have a disability, and are former wards of the state. They must live in Douglas and Sarpy counties in Nebraska.

Heartland Housing Solutions

To be eligible, individuals or families must be literally homeless, have a disability, and live in Pottawattamie County in Iowa or Douglas and Sarpy counties in Nebraska.

Samaritan Housing

To be eligible, individuals must be literally homeless, have a disability, and live in Pottawattamie County in Iowa or Douglas and Sarpy counties in Nebraska.

Heartland Homes/Transitions

Provides facility-based, long-term housing to individuals and families in Council Bluffs, Iowa who are literally homeless and have
a disability.

 

Support Services

Support Services

The following programs provide outreach and case management services. The services are designed to connect individuals experiencing homelessness or a housing crisis to safe and affordable housing options. These include connections to our Homeless Services programs, via the community’s coordinated entry system, as well as a broad range of other housing options in the community.

Heartland Housing Navigation

To be eligible, participants must be referred from a partnering emergency shelter or a provider serving survivors of domestic violence.

Eligibility: Participants must reside in Pottawattamie County in Iowa or Douglas and Sarpy counties in Nebraska.

Homeless Street Outreach

Assessment and case management services for individuals who are sleeping in places not meant for human habitation (streets, abandoned buildings, cars, etc.). The goal is to assist individuals in locating permanent housing and gaining access to mainstream benefits. Participants receive housing referrals, transportation, crisis interventions, and basic supplies, such as food, clothing, blankets, etc.

Eligibility: Services are provided in Pottawattamie County in Iowa and Douglas and Sarpy counties in Nebraska.

PCHL-PATH Case Management | (712) 256-9638

To be eligible, participants must be homeless or at risk of becoming homeless, have a serious mental illness or a co-occurring disorder, and reside in Pottawattamie, Harrison, or Mills counties in Iowa. The goal of these services is to achieve housing stability and overall mental health well-being.

Eligibility: Services are provided in Pottawattamie County in Iowa.

Ways to Work

Ways to Work

Short-term, low-interest auto loans for qualifying working individuals with challenging credit histories. Heartland Family Service administers the program locally.

Eligibility: Residents of Pottawattamie or Mills counties in Iowa and Douglas, Sarpy, and Washington counties in Nebraska.

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