Victim of Crime Assistance

The Heartland Family Service Victim of Crime Assistance (VOCA) program is designed to help victims of crime, whether the crime is documented or undocumented. The ultimate goal for the VOCA program is to assist victims in their recovery from the crime they have experienced.

Eligibility:  Residents of Harrison, Mills, and Pottawattamie counties in Iowa are eligible for this program.

Crimes include, but are not limited to: Arson    Elder abuse/neglect    Sexual assault (child or adult)    Bullying    Human trafficking   Stalking/harassment     Burglary    Identity theft    Survivors of attempted homicide     Domestic violence    Kidnapping   Teen dating violence

Through partnership and collaboration, Heartland Family Service and the Crime Victims Assistance Division of the Iowa Attorney General’s office, this program aims to implement services that provide:
Case management: Financial assistance related to the crime, connections to resources through the community and help navigating the legal system, and support and advocacy

Counseling: Evidenced-based counseling with licensed therapists

Referrals
Residents of Harrison, Mills, and Pottawattamie counties in Iowa are eligible for this program. Referrals will be made primarily through Heartland Family Service Central Intake. Current clients, please talk with your therapist or caseworker about the VOCA program.

Contact
(712) 435-5363 or info@HeartlandFamilyService.org

Location
H. Lee Gendler Center | 515 E. Broadway, Council Bluffs, IA, 51503

Payment Options
Heartland Family Service accepts private pay and private and public insurance. Financial assistance may be available if needed.