Since 1875, Heartland Family Service has been strengthening individuals and families in our community through education, counseling, and support services.

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John Jeanetta, MBA, MSW

President and CEO

With nearly 25 years of experience in the nonprofit sector, John Jeanetta has focused primarily on helping individuals of all ages to maximize strengths and overcome barriers. He is an effective administrator who is adept at brokering successful local, statewide and regional collaborative initiatives.

John joined Heartland Family Service in June, 2009. He left a position as Vice President of Organizational Development at the AIM Institute here in Omaha, where he started in 2000. His educational credentials include a master’s degree in business administration from the University of Nebraska at Lincoln/Gallup University, a master’s degree in social work from Columbia University in New York and a master’s specialization certification in gerontology from the University of Nebraska at Omaha.

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John Herzog

Senior Vice President, Administration & Finance

John Herzog began his term at Heartland Family Service as the coordinator of our Bellevue Multi-Service Center in 1978. He currently manages the administrative and financial components of the agency. He now oversees technology, accounting, risk management, contract administration, human resources and facility operations. The fiscal unit currently administers governmental and government supported agency grants and contracts with 30 different federal, state and local agencies. Heartland Family Service currently employs over 250 staff.

Ann O'Connor

Ann O’Connor

Vice President, Nebraska Community Services

Ann O’Connor directs the outreach programs of the agency. These include the domestic abuse program in Cass and Sarpy counties with its Safe Haven shelter for victims, neighborhood emergency services in North Omaha and Sarpy County, North Omaha Career Closet, Gendler Emergency Medication Service in North Omaha, Solomon Girls Center, Family and Child Care Resource Center, USDA Child and Adult Food Program, two children’s emergency shelters, and the intensive family preservation program. Ann joined the agency in 2003.

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Nancy Schulze

Vice President, Iowa Professional Services

Nancy Schulze joined Heartland Family Service in 2001 with 15 years’ administrative and management experience. She is in charge of all Iowa programs, reaching out into 11 counties. She oversees the Iowa juvenile justice programs; mental health counseling; addictions treatment for alcohol, drugs and compulsive gambling; homeless services and the Transitions apartments; YouthNet; and the new therapeutic school for youth with behavioral issues.

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Carolyn Thiele

Vice President, Nebraska Professional Services

Carolyn Thiele has an extensive background in public and nonprofit agencies, including direct service as well as management level positions. She administers the Nebraska juvenile justice programs, parenting and divorce classes, substance abuse prevention programs, mental health and substance abuse counseling, School And Family Enrichment (SAFE) program, senior services and quality improvement programs. Carolyn joined Heartland Family Service in 2002.

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Laura Iliff

Development Director

Laura Iliff is responsible for resource development. She will assist you with opportunities to partner with Heartland Family Service in our work with vulnerable children and families. She assists with individual and corporate gifts, event sponsorships, planned giving and endowments. Laura provides consultation to staff for program fund-raising activities and supervises major fund-raising events and activities, facilitates the work of the Heartland Family Service Friends volunteer guild, and manages the agency volunteer program.

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Barbara Jessing, MS, LPC, LMFT

Clinical Director

Barbara Jessing is widely known in her profession for her high-quality approach to counseling. She joined the agency in 1982 and now manages a staff of more than 50 counselors and several psychologists who provide mental and behavioral health counseling in programs as diverse as child abuse and neglect, domestic abuse, juvenile justice, geriatric mental health, substance abuse, compulsive gambling, employee assistance and therapeutic education. She is frequently interviewed by the media for her insight into individual and family issues.

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Mark Kremen, M.D.

Medical Director

Dr. Kremen has been a consulting psychiatrist with Heartland Family Services since 2002 and has steadily increased his involvement and commitment to become the full time Medical Director in 2008. He continues to provide psychiatric consultation to programs in both Nebraska and Iowa, and works collaboratively with Barbara Jessing, Clinical Director, to provide clinical direction and to develop quality monitors.

Dr. Kremen received his MD from the University of Minnesota-Twin Cities and did his psychiatric residency at the University of Cincinnati Hospital. He is Board Certified (ABPN) in adult psychiatry, forensic psychiatry, addictions psychiatry, and geriatric psychiatry. He is also a Fellow of the Royal Australia New Zealand College of Psychiatry (FRANZCP), a result of five years of psychiatric practice in New Zealand.

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Dawn Bashara

Communications Director

Dawn Bashara is responsible for communications activities at Heartland Family Service including community relations, marketing & promotions, media relations, print production, website management and the Salute to Families program. She works frequently with the media to address family and parenting issues in the news. Dawn has been with Heartland Family Service since 1981.

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Greg Ryan

Quality Improvement and Compliance Officer

Greg Ryan joined Heartland Family Service in 2002. He has been a therapist, Program Director, and is now responsible for the agency’s quality improvement and compliance monitoring systems. Greg facilitates the agency’s Quality Improvement Teams, implements program improvement processes, evaluates agency outcomes, and monitors compliance with the various grants, contracts, and regulatory systems the agency is accountable to. Greg’s experience centers on assessment, systems analysis, research and evaluation, outcomes, and program improvement. He has masters degrees from Kansas State University and the University of Nebraska-Lincoln.

Board of Trustees

Alan D’Agosto, Dianne Seeman Lozier, Rhonda Hawks, Sunny Lundgren, Charles E. Lakin, Diane Nelson, Kenneth E. Stinson

Board of Directors

Jeff Huber
Jeff Huber
Chairman
Gini Collins
Virginia L. Collins
Vice Chairman
Stacy Scholtz
Stacy A. Scholtz
Secretary
Carol Gendler
Carol Gendler
Assistant Secretary
Stacy Watson
Stacy Watson
Treasurer
 

Tom Albers, Joshua M. Guttau, Robert Baker, Kara Habrock, Dan Biere, Jan Hoffman-Jones, Irene Burklund, Vern Kuehn, Mark Caniglia, Lorie K. Lewis, Mike Carlson, Kim Lubeck, Kimberly J. Daniels, Jim Nagengast, Anthony M. DeCanti, Matthew Payne, James Douglas, Sally Stalnaker, Ryan Downs, Stacy Watson, Todd Fishback, Christine Wendlandt, Carol Gendler

Douglas D. Murray, Legal Advisor
John Jeanetta , MBA, MSW, President and CEO