Benefits Summary

All employees of Heartland Family Service

are eligible for the following benefits:

• Automatic Deposit
• Employee Recognition/Treasure Chest
• Free Parking
• Job Posting Program
• Merit Reviews
• Notary Public
• Personal Cell Phone Discount
• Professional Liability Insurance
• Quarterly Luncheon Meeting and Annual Holiday Meetings
• Retirement Plan
• Safety/Wellness Campaigns
• Tuberculosis Testing/Hepatitis Shots
• Tuition Reimbursement
• Training Programs including attendance at the annual Heartland Conference
• Unemployment Insurance
• Worker’s Compensation

Employees working nineteen (19) hours or more

are eligible for the following benefits in addition to the above:

• Annual Performance Appraisal
• Child and Elder Care Information/Referrals
• EAP, for employee and family members
• Funeral Leave
• Jury Duty Leave
• Orientation/Agency Tour/Meeting with President/CEO
• Paid Holidays
• Paid Vacation
• Service Awards

Employees working thirty (30) hours or more

are eligible for the following benefits in addition to the above:

• Accidental Death & Disability Insurance
• Dental Insurance
• Educational Loan Assistance
• Flexible Benefit Plan, including Medical Care and Dependent Care Health Insurance
• Life Insurance
• Long Term Disability Insurance
• Reimbursement Accounts
• Tax-Sheltered Annuity participation with agency match

Heartland Family Service Mission Statement

The mission of Heartland Family Service is to strengthen individuals and families in our community through education, counseling and support services.

we believe…

• In the inherent strength of individuals and families to resolve problems and heal pain.
• In quality services that respond to the needs of our community, make a positive difference and result from work with purpose and meaning.
• In a work environment that respects staff in all its diversity; allows for continual learning, creativity and innovation; and balances hard work with the needs of family life.
• In a future orientation and shared purpose which embraces change and accepts risk-taking as a natural part of doing business.
• In a sound business approach that insures accountability as well as the financial future of the organization.
• In a commitment to open communication that embraces problem solving as the way to get things done.

Our Vision: Healthy Families Creating a Strong Community

• We will provide quality services to children and families, continually anticipating and responding to their changing needs.
• We will research and implement best practice models which are focused on meaningful results.
• We will create a team-oriented employee culture which recognizes the importance of each staff member’s contribution to our mission. Our culture will embrace diversity, nurture personal and professional development, allow flexibility and encourage fun.
• We will maintain a strong corporate infrastructure which helps staff achieve the mission.
• We will be recognized as a regional leader and have our success acknowledged through the financial commitment and client referrals of our stakeholders.

Essential Qualities of Heartland Family Service

Every organization has essential qualities that create a distinctive character of that particular organization. At HeartlandFamily Service, we recognize five essential qualities formally, and discuss them frequently:

• Quality Service
  We are committed to quality services. We want our clients and colleagues to feel they received the best service possible, with a friendly smile.
• Teamwork
  We operate from a teamwork perspective , and structure our organization to support that approach.
• Open Culture
  We maintain an open culture that accepts diversity, where people can say what they think and feel.
• Business Orientation
  We are a business . We are a non-profit business; so even though our bottom line stops short of profitability, it is long on accountability.
• Problem-solving Approach
  We practice a problem-solving management style , because solving problems is what we are all about.

HeartlandFamily Service provides equal employment opportunity to all people without regard to race, color, sex or sexual orientation, religion, national origin, age or mental/physical disabilities which do not prevent performance of job functions. We promote full realization of this policy through our positive, continuing program known as the Heartland Family Service Affirmative Action Program.