Welcome to Heartland Family Service! Thank you for your interest in employment with our agency, the area leader in family-strengthening services.

About Heartland Family Service

The mission of Heartland Family Service is to strengthen individuals and families in our community through education, counseling and support services. This non-profit, non-sectarian human service agency was established right here in Omaha in 1875. The development of our agency parallels the development of the social work profession for more than a century. The success of our agency is due to the commitment and accomplishments of our staff.

Heartland Family Service is a member of United Way of the Midlands and the national Alliance for Children and Families. The agency is accredited by the Council on Accredation of Services for Families and Children, Inc.

HFS Culture
At Heartland Family Service, we are committed to building a culture that values and celebrates diversity and inclusion in addition to creating a trauma-informed environment. We believe this practice will allow us to recruit and retain employees that bring various experiences to our workplace and to the clients and communities we serve.

In an effort to carry out these commitments, our President and CEO John Jeanetta has woven diversity and inclusion into the strategic planning and operations of Heartland Family Service.

“Valuing diversity, in all of its forms and complexities, is a fundamental component of our ability to help the people we serve and strengthen our community.  Understanding many of our clients have experienced some level of trauma, first as children and then again as adults, Heartland Family Service can only be successful if we fully integrate a trauma-informed culture into our daily work.  This means our clients and our staff must first and foremost feel safe.  They must trust us.  And we must work hard to gain their trust.  As agents of change, we must also carefully lift up and empower one another to achieve our goals.  And in order to do any of this important work, we must first see and cherish all that is unique and special about each person who works at this agency and who comes here for lifesaving help.”

                                                                                                             -John Jeanetta

To aid in the education of different cultures, practices, and lifestyles, all Heartland Family Service staff are required to have a minimum of three diversity and inclusion training hours annually.

Diversity Council
The Heartland Family Service Diversity Council is committed to ensuring our agency is welcoming and safe for all staff members and clients by developing and reinforcing our capacity to understand, value, and reflect differences in all forms.

The Diversity Council promotes the growth and development of the mission and strategic plan objectives through mutual respect and fair treatment of each agency employee as well as providing training to educate and uplift differences.

Employee Resource Groups (ERGs)
Creating a collaborative and comfortable work environment that educates and respects all differences  is a key component in creating a diverse and inclusive culture at Heartland Family Service. Our Employee Resource Groups (ERGs) bring together employees from different walks of life to connect on various levels professionally and personally.

Each of our ERGs receives support through sponsorship from a senior-level employee to help guide and develop the vision and actions of that group.

Current ERGs:

Leaders in Culture (LinC)
LinC’s purpose is to provide education, awareness, and support for all cultures in the workplace and community.

The purpose of this group is to educate and bring awareness to the lesbian, gay, bisexual, transgender, queer/questioning, intersex, and ally (LGBTQIA) community.

Family 1st
This group will advocate for employees in regards to issues that affect individuals and their families. This group strives to help create a safe and productive work environment as well as support personal lives-helping staff to achieve work life integration.

Resources and Education for Client Support Staff (RECSS)
The purpose of the group is to provide quality learning opportunities for employees working in roles that coordinate the care or provision of services to clients. The vision of this group is to provide a sound foundation of core competencies that all care coordinators should utilize.

Diversity and Inclusion Council
The Diversity and Inclusion Council’s (D&IC) vision is to build a strong, engaged, diverse, and inclusive work place.

The D&IC is committed to ensuring a welcoming and safe agency for all staff members and clients by developing and reinforcing the capacity to understand, value, and reflect differences.

Current HFS Employment Openings
View our current job openings and employee benefits, on CareerLink.com.

Complete the Employment Application and mail it to us at:

Attention: Human Resources  | Heartland Family Service
2101 So. 42nd Street  |  Omaha, NE 68105

Complete an on-line employment application at CareerLink.com.

Internships and Practicums
Heartland Family Service hosts a variety of internships and practicums though colleges and universities. To participate, students must meet the following criteria:

  • Be enrolled in a two or four year college or university
  • Be at least 18 years old
  • Pass a background check
  • Participate for at over 100 hours during a minimum of one semester

See our available internships and practicums, and apply on CareerLink.com.

For question, call 402-552-7476.