Welcome to Heartland Family Service! Thank you for your interest in employment with our agency, the area leader in family-strengthening services.

About Heartland Family Service

The mission of Heartland Family Service is to strengthen individuals and families in our community through education, counseling and support services. This non-profit,
non-sectarian human service agency was established right here in Omaha in 1875. The development of our agency parallels the development of the social work profession for more than a century. The success of our agency is due to the commitment and accomplishments of our staff.

Heartland Family Service is a member of United Way of the Midlands and the national Alliance for Children and Families. The agency is accredited by the Council on Accreditation of Services for Families and Children, Inc.

HFS Culture

At Heartland Family Service, we are committed to building a culture that values and celebrates diversity and inclusion in addition to creating a trauma-informed environment. We believe this practice will allow us to recruit and retain employees that bring various experiences to our workplace and to the clients and communities we serve.

In an effort to carry out these commitments, our President and CEO John Jeanetta has woven diversity and inclusion into the strategic planning and operations of Heartland Family Service.

“Valuing diversity, in all of its forms and complexities, is a fundamental component of our ability to help the people we serve and strengthen our community.  Understanding many of our clients have experienced some level of trauma, first as children and then again as adults, Heartland Family Service can only be successful if we fully integrate a trauma-informed culture into our daily work.  This means our clients and our staff must first and foremost feel safe.  They must trust us.  And we must work hard to gain their trust.  As agents of change, we must also carefully lift up and empower one another to achieve our goals.  And in order to do any of this important work, we must first see and cherish all that is unique and special about each person who works at this agency and who comes here for lifesaving help.”

                                                                                                             -John Jeanetta

Culture of Inclusion

Creating a collaborative and comfortable work environment that educates and respects all differences  is a key component in creating a diverse and inclusive culture at Heartland Family Service. Our Employee Resource Groups (ERGs) bring together employees from different walks of life to connect on various levels professionally
and personally.

Each of our ERGs receives support through sponsorship from a senior-level employee to help guide and develop the vision and actions of that group.

Diversity & Inclusion Council The Diversity and Inclusion Council is committed to ensuring our agency is welcoming and safe for all staff members and clients by developing and reinforcing our capacity to understand, value, and reflect differences
in all forms.

Leaders in Culture (LinC) LinC’s mission is to provide education, awareness, and support for all cultures in the workplace and community.

PRISM Prism’s mission aims to improve services for individuals who identify (LGBTQ*) and strives to promote awareness through education, connecting members of the community to the supportive services offered by Heartland Family Service, and establishing new partnerships with agencies and individuals within the
LGTBQ* community.

Family 1st Family 1st’ mission is to advocate for employees in regards to life and family planning by creating a safe and productive work environment as well as helping staff to achieve work life integration.

Resources and Education for Client Support Staff (RECSS) RECSS’ mission is to provide quality learning opportunities for employees working in roles that coordinate the care or provision of services to clients. The vision of this group is to provide a sound foundation of core competencies that all care coordinators should utilize.

Current HFS Employment Openings View our current job openings and employee benefits by clicking here or-

Complete the Employment Application and mail it to us at:
Attention: Human Resources  | Heartland Family Service 2101 So. 42nd Street  |  Omaha, NE 68105

Internships and Practicums Heartland Family Service hosts a variety of internships and practicums though colleges and universities. To participate, students must meet the following criteria:

  • Be enrolled in a two or four year college or university
  • Be at least 18 years old
  • Pass a background check
  • Participate for at over 100 hours during a minimum of one semester

See our available internships and practicums by clicking here.

For questions, call 402-552-7476.